Sales Policy for StrongBina

Last Updated: November 22, 2024

At StrongBina, we strive to provide our customers with premium beauty products, exceptional service, and a seamless shopping experience. By purchasing from us, you agree to the terms outlined in this sales policy. Please read it carefully to ensure a smooth transaction.

1. Product Availability

While we make every effort to keep our inventory updated, we cannot guarantee that all products will be in stock at all times. If a product you ordered is unavailable or out of stock, we will notify you as soon as possible and offer the following options:

  • A refund for the out-of-stock item.
  • An exchange for a similar item of equal or lesser value.
  • The opportunity to wait until the item is restocked, if available.

2. Pricing

We reserve the right to change product prices at any time. However, the price you pay for a product is the price listed at the time of your order, unless the price is clearly listed as a special promotional offer. All prices are in U.S. dollars and are exclusive of taxes, shipping fees, and other applicable charges.

  • Sales Tax: Sales tax will be applied to your order in accordance with state and local laws. The exact amount of tax will be calculated at checkout.

  • Promotions and Discounts: We may offer discounts, promotions, or coupons from time to time. These offers cannot be combined with any other promotions or discounts unless specifically stated.

3. Payment Methods

We accept the following payment methods for all purchases:

  • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other payment options may be available at checkout depending on your location.

Your payment is processed securely via our payment gateway, and your payment information is never stored by us.

4. Order Processing and Shipping

Orders are processed once payment is confirmed. We aim to process orders as quickly as possible, but please allow up to 2-3 business days for processing and shipping. Shipping times vary depending on your location, and we offer several shipping options during checkout.

  • Shipping Rates: Shipping costs are calculated at checkout based on the shipping method you choose and the delivery address.

  • Order Tracking: Once your order is shipped, you will receive a tracking number via email. You can track your order using the provided link.

  • Shipping Delays: We are not responsible for delays caused by shipping carriers, natural disasters, or other unforeseen circumstances.

5. Order Cancellations

Once an order is placed, we work quickly to process and ship your items. If you wish to cancel or modify your order, please contact us as soon as possible. However, we cannot guarantee that we will be able to make changes to an order once it has been processed. If your order has already been shipped, you must follow our return process.

6. Backordered Items

If an item is backordered and will be shipped separately, we will inform you via email of the expected delivery date. If you wish to cancel the backordered item, please reach out to us for assistance.

7. International Orders

We do offer international shipping, but please note that additional shipping fees, customs duties, and taxes may apply based on your country’s laws. These charges are the responsibility of the customer. We recommend checking with your local customs office for information regarding these charges before placing an international order.

8. Refunds

Refunds will be processed in accordance with our Refund and Returns Policy. Refunds will be issued to the original method of payment, and we may deduct any applicable shipping charges or restocking fees, if applicable.

9. Customer Support

If you have any questions regarding your order, our sales process, or any of our products, please do not hesitate to reach out to our customer service team. We are here to assist you in any way possible.

10. Terms of Service

By placing an order with StrongBina, you agree to our Terms and Conditions, Privacy Policy, and all other relevant policies provided on our website. We reserve the right to modify, suspend, or discontinue our products and services at any time.

Last Updated: November 22, 2024

Thank you for shopping with StrongBina, where beauty and quality come together!